SHIPPING & RETURNS
As of the following dates below FLUID | RED DEER is disheartened and discouraged that we will no longer be able to ship to the US or through the following couriers.
We will continue to ship within Canada via Canada Post and Purolator.
FLUID | RED DEER will maintain our website for In-Store Pickup, Curbside & DELIVERY Service!
The USPS, FedEx, and UPS have all announced they will end shipping for electronic vaping devices and the related component parts to homes in the coming months of 2021. The vape shipping bans go into effect on the following dates for each carrier:
FedEx: March 1st, 2021
We prohibit the shipping of tobacco and tobacco products. Even if you have proper licenses and are authorized to ship tobacco products, we will be unable to accept your shipment. Tobacco and all tobacco products cannot be accepted at any FedEx or FedEx Office location. This includes but is not limited to:
Cigarettes | Cigars
Loose tobacco | Smokeless tobacco
Hooka or shisha | Vaporizers | E-cigarettes
UPS: April 5th, 2021
The following update will become effective April 5, 2021:
UPS is prohibiting the shipment of Vaping Products throughout its U.S. network (including import and export). For the purpose of this prohibition, Vaping Products includes any and all non-combustible liquid or gel, regardless of the presence of nicotine, capable of being used with or for the consumption of nicotine. All related vape devices, products, and accessories are included in this prohibition.
USPS: April 26th, 2021
Manufacturer defective devices and tanks can be returned for in-store credit within 30 days of purchase, must be in the same condition as purchased, and be in the original packaging
You agree to ensure payment for any items you may purchase from us and you acknowledge and affirm that prices are subject to change. When purchasing a physical good, you agree to provide us with a valid email and shipping address, as well as valid billing information. We reserve the right to reject or cancel an order for any reason, including errors or omissions in the information you provide to us. If we do so after payment has been processed, we will issue a refund to you in the amount of the purchase price.
We may also request additional information from you prior to confirming a sale and we reserve the right to place any additional restrictions on the sale of any of our products. For the sale of physical products, we may pre-authorize your credit or debit card at the time you place the order or we may simply charge your card upon shipment. You agree to monitor your method of payment.
Shipment costs and dates are subject to change from the costs and dates you are quoted due to unforeseen circumstances.
* * * It is the customers' responsibility to cover any costs to transport product to store.* * *
For any questions, concerns, or disputes, you agree to contact us in a timely manner at the following:
15-7727 50 Avenue
Red Deer, AB T4P 1M7
If you are unhappy with anything you have purchased on our Website, you may do the following:
Visit our site at